Privacy Policy

We respect the privacy of every individual who visits our website. We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on the 23rd of July 2024. By using this website, you agree to the following Terms & Conditions and Privacy Policy.

This privacy notice for PIC Chemicals (“we,” “us,” or “our“), describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you:

Any information collected and stored will be used for the following purposes:

  1. Provision of any information you might request.
  2. Provision of quotations, products and services.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us.

Your Data
What information do we collect?

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities, like downloading materials and resources, on the Services, or otherwise when you contact us.

We collect identifying information when you consent to allow third-party tracking when using our Services.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following: Unless you submit your personal information in a form submission for contacting us or for a download, we do not collect your name, email address, or phone number.

Identifying information collected by us

The identifying information we collect may include IP addresses, your actions taken while using our Services, your return visits, your downloads, and your scrolling activities.
 
Information automatically collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services and for our internal analytics and reporting purposes.
 
The information we collect includes:

Children’s Data
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us.

How we use your information


We process your personal information for a variety of reasons, including:

Legal Basis for Processing

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

Consent: We may process your information if you have permitted us (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.

Legitimate Interests: We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:

Legal Obligations:  We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

Vital Interests: We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent).

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means and the applicable legal requirements.
 

Sharing of Data

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (“third parties“) who perform services for us or on our behalf and require access to such information to do that work.

Examples of the type of third parties we work with are:

  1. Companies with whom we have an agency agreement.
  2. IT companies who support our website, emails and file server.
  3. Logistic companies who deliver our products to you.

We also may need to share your personal information in the following situations:

Business Transfers: We may share or transfer your information in connection with or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

When we use Google Analytics: This website uses Google Analytics and cookies to track anonymous data about the actions taken on this site, including page visits, link clicks, new/returning visitors, and other similar metrics. We may share your information with Google Analytics to track and analyze the use of the Services. The Google Analytics Advertising Features that we may use include Google Analytics Demographics and Interests Reporting and Google Display Network Impressions Reporting. These metrics do not include private contact information about individual users but may include demographic information including age, sex, language, device, or IP address location.

When we use Search Console: Google Search Console is a free web service offered by Google that allows companies to monitor and optimize their website’s presence in Google Search results. It provides valuable insights into how Google perceives and indexes its site, offering tools and reports to help improve search engine visibility and performance. Google Search Console primarily uses aggregated and anonymized data related to website performance and user interactions to provide insights and tools for webmasters and site owners.
 
If you wish to opt out of Google Analytics tracking or Search Console, consider the following options:

Download the Google Analytics opt-out browser add-on. Follow this link to access the downloadable browser extension: https://chrome.google.com/webstore/detail/google-analytics-opt-out/fllaojicojecljbmefodhfapmkghcbnh?hl=en.

To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps.

Other opt-out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice.

Please reference the following site for more information about how Google uses data when you use partners’ sites or apps here: www.google.com/policies/privacy/partners.

How do we keep your information safe?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

Privacy Rights

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied, depending on the applicable law, you have the right to withdraw your consent at any time by contacting us.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

Controls for do-not-track features: Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

Additional Information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us. You may ask us to correct or remove information you think is inaccurate.

We hope this privacy notice has been helpful in clarifying the way we handle your personal data and your rights to control it. If you have any questions that haven’t been covered, please contact our team.
 

PIC Chemicals
1306 S. Cherry St.
Tomball, TX 77375 USA
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